Gaming should be entertaining, not stressful. S7 Casino believes every player deserves a safe, controlled, and enjoyable experience — which is why we have built a comprehensive responsible gaming framework.
You are not alone in facing a gaming problem. Help is available — reach out now. We are always here for you.
If you are experiencing a gaming problem, reach out via our live chat or email us at [email protected]. Our team is available 24 hours a day.
Responsible Gaming means enjoying gaming in a way that keeps it a form of entertainment — not a source of financial strain, stress, or family problems. At S7 Casino, responsible gaming means knowing your limits, managing your budget, and asking for help when you need it.
Online gaming is meant to be fun. But when someone chases losses with bigger bets, or can't stop even after winning — that's a warning sign. S7 Casino wants every user to enjoy gaming with a healthy mindset.
Responsible gaming is not just a personal matter — it is a social responsibility too. S7 Casino fully embraces this responsibility and puts it into practice through technology and policy.
S7 Casino is committed to providing the safest and most transparent gaming environment for players in Bangladesh. Our responsible gaming program is built to international standards.
Gaming is for entertainment — not a source of income. All responsible gaming features at S7 Casino are completely free to use.
Gaming addiction often develops gradually and can be hard to recognize on your own. If you or someone close to you shows any of the signs below, it may be time to take action.
If three or more of these signs apply, seek help right away.
Ask yourself the questions below. Honest answers will help you understand where you stand.
If two or more of your answers are "Often" or "Always", speak with us directly. Seeking help is not a weakness — it takes courage.
| Tool name | How it works | How to set it |
|---|---|---|
| Deposit Limit | Set a maximum daily/weekly/monthly deposit limit | Profile Settings → Limits |
| Betting Limit | Set the maximum amount you can wager on a single bet | Profile Settings → Betting |
| Loss Limit | Set a maximum amount you can lose within a given period | Profile Settings → Limits |
| Session Limit | Set a time limit on how long you can play in a single session | Profile Settings → Time |
| Cooling-off | Take a break from gaming for a set number of days | Contact Support |
| Self-Exclusion | Long-term account closure | Contact Support |
Setting limits at S7 Casino is quick and easy. Once set, they cannot be changed until the specified period has passed.
Log in to your S7 Casino account and click the profile icon in the top right corner.
Look for the "Responsible Gaming" option within your account settings.
Choose from deposit, bet, loss, or session limits — then enter your preferred amount.
Click the "Save" button. The limit will take effect immediately and a confirmation will be sent to your email.
A decrease to your limit takes effect right away. However, increasing a limit requires a 7-day waiting period — this is intentional, to prevent impulsive decisions.
Self-exclusion is the most effective protective tool available. If you feel that gaming is not right for you, you can close your account yourself for a set period of time.
During self-exclusion, you will not receive any promotional emails or notifications. Your account cannot be reactivated before the exclusion period ends.
If you attempt to open a new account while self-exclusion is active, our system will detect and block it. This is a serious protective measure.
S7 Casino is strictly for individuals aged 18 and above. Age is verified at registration and confirmed through identity documents during the KYC process.
If you have children or teenagers at home who use your devices, take the following steps:
If you suspect a minor has been using your account, contact our support team immediately.
You are not alone in dealing with a gaming problem. The organizations below offer free support.
Support is available 24/7 via live chat or email. Don't hesitate to reach out whenever you need help.
Gaming addiction is a mental health condition. Seek guidance from government or private mental health centers in Bangladesh.
Let the people close to you know. Their support is your greatest strength. Facing challenges together is always easier.
The Bangladesh Government's Kaan Pete Roi helpline (01779-554391) provides free mental health support.
We ensure safe gaming through a combination of technology and human support.
Set daily, weekly, and monthly deposit limits. Once a limit is in place, it is enforced automatically — no extra steps required.
Your play time is always visible on screen. When the set time is up, an automatic alert appears and the session ends.
At regular intervals, a reminder appears on screen showing how long you've been playing and how much you've won or lost. This helps you stay aware.
From 30 days to permanent — keep your account closed for any duration you choose. No marketing messages will be sent during the exclusion period.
Identity is verified at every step, from registration to withdrawal. No one under the age of 18 is permitted to use S7 Casino.
Not just bots — S7 Casino's trained support agents are available at any time to listen to your gaming concerns and help you find a solution.
Enjoy gaming in a safe environment at S7 Casino. Join today and use our protection tools to set your own limits.